| Q: |
How is ViaWiki software different
from other wiki products? |
| A: |
ViaWiki is an enterprise-class
wiki, combining the latest in intranet and document
management tools into one, powerful office solution.
Never before has your team been able to so easily
share information. With ViaWiki, your team will
be better able to:
- Share notes and documents
- Manage media assets
- Stay current
- Locate information quickly |
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| Q: |
How long does it take to
set up my own ViaWiki? |
| A: |
Less than a minute. |
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| Q: |
Is a wiki only useful for
groups or can an individual benefit from using a
wiki as well? |
| A: |
The ViaWiki possibilities are
endless. You can use ViaWiki to share files between
work and the office, share photos with friends and
family, share your favorite recipes or plan a trip
with friends. |
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| Q: |
Do I need to be technically
savvy to use a wiki? |
| A: |
The ViaWiki interface is intuitive
and easy to use -- in fact, you already have all
the training you need! If you know how to browse
the web and use a word processor you're ready to
start using ViaWiki! |
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| Q: |
What kind of support is included? |
| A: |
E-mail support is included for
all Premium Wiki customers. Additionally, 24/7 voice
support is available as an add-on to the Premium
service. Details on the different plans can be found
at www.viawiki.com/levels.html. |
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| Q: |
Can just anyone access, edit
and change my wiki? |
| A: |
All ViaWiki versions require
you to be a user to edit pages. Basic ViaWiki includes
up to five user accounts. Premium ViaWiki users
have the option of making their wiki private (ie.
password protected). |
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| Q: |
Can I upgrade my wiki at
a later date? |
| A: |
Yes, you can upgrade at anytime. |
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| Q: |
How do I setup multiple users? |
| A: |
Each ViaWiki account has an Administrator
(“Admin”) account. This account is allowed
to add and remove users. |